Non-Driving Opportunities >> Customer Service Support Specialist
Customer Service Support Specialist
Description
The Opportunity:

As a Customer Service Support Specialist, you make a difference by providing support to our Van Customer Service Team. You provide support based on the demands of the day. For example, some days, you book freight and schedule pick and delivery appointments. On other days you may cover a desk for a teammember who is out of the office. Whatever your task, you look for innovative solutions to create a win/win scenario for Roehl Transport and our customers. 

You create Driver Success by helping our drivers to stay productive and earn a great living.


The Fit:

At Roehl Transport, our values guide our daily interactions with each other and our customers. Every day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We are looking for an individual who shares our values and who is motivated to grow and develop professionally with a team that is committed to their success! We work hard, and we have fun collaborating as we accomplish our goals.

Our industry is very dynamic, and no two days are the same. That is one of the reasons we love what we do! So you will need to be very adaptable, plan, organize, prioritize, and complete a variety of responsibilities. You are a pro at analyzing, anticipating, and evaluating problems, solutions, and situations to draw logical conclusions and make well-informed decisions.  

You are an exceptional communicator with superior listening skills and can build strong relationships with diverse people.


The Experience:

This is an entry-level position that is ideal for a recent college graduate or someone working in retail and looking to use the skills they have developed in a new setting. We will provide you with immersive and comprehensive training to ensure that you will be successful in your new career.


The Schedule:

This position offers a great work/life balance. You will work 7 days on and then have 7 days off! Your shift starts at 6:00 am and ends at 6:00 pm. Full-time pay and full-time benefits!


The Wage:

You will receive a competitive salary, a solid operations bonus, variable compensation bonus, medical, dental, 401k, profit sharing, and paid time off! We even offer tuition reimbursement if you want to advance your education further!


The Company:

Everett Roehl founded Roehl Transport in 1962 when he began providing motor carrier service with a single truck.  Fifty years later, Roehl Transport, still family-owned, has grown to one of the largest, most progressive, and safest transportation and logistics companies in the nation.  With over 2,800 employees, Roehl is headquartered in Marshfield, Wisconsin, and has offices in Appleton, WI; Chicago, IL; Atlanta, GA; Phoenix, AZ; and Dallas, TX.  Roehl provides truckload service throughout the United States and Canada.  We service over 8,800 customers and some of the most recognized brand names in the nation. We are a 2018 Forbes Magazine Best Mid-Sized Employer.  
 
This opening is closed and is no longer accepting applications