Non-Driving Opportunities >> Customer Service Assistant
Customer Service Assistant
Description

The Opportunity:

Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents' Award-winning carrier!

As a CSA, you directly with customers to schedule pick up and delivery appointments for their shipments. Your work ensures we meet our customer's service expectations, meet our revenue goals, and help our drivers earn a good living.


The Fit:

As a CSA, you are responsible for managing all of the appointments for a specific market, so you must be well organized and effectively prioritize tasks. Additionally, you have to calculate transit time and negotiate appointment times that are productive for us; therefore, you must be able to do simple math, can look for creative solutions, and communicate and influence others


The Wage:

You will receive a competitive wage, plus you are eligible to earn a monthly customer service and a variable compensation bonus. Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education.


The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.

This opening is closed and is no longer accepting applications